Why Office Cleaners Come and Go
January 2nd, 2012Good office cleaners are hard to find, and unfortunately they dont stay around very long. So why do cleaning companies find it difficult to keep their staff. Employers may need to take a hard look at themselves to find the answer.
So when your office clients ask the question “Are we going to have the same cleaners throughout the contract?” any cleaning company who answers “Yes” to this question are not being realistic. Office cleaners come and go, that’s a fact.
Remember that most often than not, cleaners are earning the minimum wage. Cleaning companies are guilty of paying their staff as little as possible, so if someone can earn more per hour elsewhere who can blame them for moving on? Younger people in cleaning jobs stick around long enough until their university or college course finishes, or until something better comes along. Then there’s the people that float from job to job and often prove to be very unreliable. They either get sacked for bad timekeeping, for upsetting the client or for poor cleaning standards or they just get fed up and leave. They can always get a job with another cleaning company. Dependable cleaners can be semi retired ladies or gentlemen that don’t particularly need to work but just like to keep themselves busy. Mothers that work to fit around their kids attending school can also be good employees.
Cleaners are transient for many different reasons and unfortunately some cleaning companies just don’t motivate their cleaning staff or give them any reason to be loyal to them.
Believe it or not, there are ways to motivate and retain your cleaning staff. By ensuring you recruit the right people, making sure they are fully trained, providing them with the tools to do their job and full management support can make a world of a difference. Treating them with respect, rewarding them when high standards are maintained, ensuring they receive their full entitlements, and paying them above the minimum wage an help too. All employees need to feel valued, cleaning staff are no exception.